Terms of Use
Last Updated: August 20, 2025
Welcome to knotnexus. By accessing or using our website at knotnexus.digital and our online educational platform services, you agree to be bound by these Terms of Use. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing, browsing, or using the knotnexus platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not use our services.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after any modifications constitutes acceptance of the updated terms.
2. Description of Services
knotnexus provides an online educational platform offering workshops, interactive exercises, step-by-step assignments, and collaborative tools focused on digital asset cold storage and related topics. Our services include:
- Access to educational content and course materials
- Interactive learning exercises and assignments
- Collaborative tools for participants
- Certificates of completion for eligible courses
- Community forums and discussion boards
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
3. User Accounts and Registration
3.1 Account Creation
To access certain features of our platform, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Use a strong, unique password for your account
- Notify us immediately of any unauthorized access or security breach
- Not share your account credentials with any third party
- Log out from your account at the end of each session
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these terms, fraudulent activity, or any other reason we deem appropriate. You may terminate your account at any time by contacting us at support@knotnexus.digital.
4. User Conduct and Prohibited Activities
When using our platform, you agree not to:
- Violate any applicable laws or regulations
- Infringe upon the intellectual property rights of others
- Upload or transmit viruses, malware, or other harmful code
- Harass, abuse, threaten, or intimidate other users
- Impersonate any person or entity
- Collect or store personal data about other users without consent
- Interfere with or disrupt the platform or servers
- Use automated systems to access the platform without permission
- Attempt to gain unauthorized access to any part of the platform
- Share or distribute course materials without authorization
- Use the platform for commercial purposes without our consent
- Post spam, advertisements, or promotional content in unauthorized areas
5. Intellectual Property Rights
5.1 Our Content
All content on the knotnexus platform, including but not limited to text, graphics, logos, images, videos, audio, software, course materials, and compilations, is the property of knotnexus or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our platform and content for personal, non-commercial educational purposes. This license does not include the right to:
- Reproduce, distribute, or publicly display our content
- Modify, adapt, or create derivative works
- Use content for commercial purposes
- Remove copyright or proprietary notices
- Transfer or sublicense your rights to others
5.3 User-Generated Content
By submitting content to our platform, including forum posts, comments, assignments, and project submissions, you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, adapt, publish, and distribute such content for the purposes of operating and improving our services.
You represent and warrant that you own or have the necessary rights to any content you submit and that such content does not violate the rights of any third party.
6. Payment Terms
6.1 Fees and Pricing
Certain services and courses on our platform may require payment. All fees are stated in the currency displayed on our website and are subject to change with notice. Prices include all applicable taxes unless otherwise stated.
6.2 Payment Processing
Payment processing is handled by third-party payment processors. You agree to provide accurate payment information and authorize us to charge your selected payment method for all fees incurred.
6.3 Refund Policy
Refunds are provided according to our published refund policy. Generally, refunds are available within a specified period from the date of purchase for eligible courses. Refund requests must be submitted in writing to support@knotnexus.digital.
6.4 Subscription Services
For subscription-based services:
- Subscriptions automatically renew unless cancelled before the renewal date
- You are responsible for cancelling your subscription to avoid charges
- Cancellation takes effect at the end of the current billing period
- No refunds are provided for partial subscription periods
7. Educational Content and Disclaimers
7.1 Educational Purpose
The content provided on our platform is for educational and informational purposes only. It does not constitute professional advice, and you should not rely on it as the sole basis for making important decisions regarding digital asset storage or related matters.
7.2 No Guarantee of Results
We do not guarantee any specific outcomes or results from participating in our courses or workshops. Your success depends on various factors including your effort, prior knowledge, and application of the material.
7.3 Content Accuracy
While we strive to provide accurate and up-to-date information, we make no warranties regarding the completeness, accuracy, or reliability of any content. The field of digital asset storage evolves rapidly, and information may become outdated.
8. Privacy and Data Protection
Your use of our platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.
9. Third-Party Links and Services
Our platform may contain links to third-party websites or services that are not owned or controlled by knotnexus. We are not responsible for the content, privacy policies, or practices of any third-party sites. You access third-party sites at your own risk and subject to their terms and conditions.
10. Disclaimers and Limitations of Liability
10.1 Service Availability
Our platform is provided on an "as is" and "as available" basis. We do not warrant that:
- The platform will be uninterrupted, secure, or error-free
- Defects will be corrected
- The platform is free from viruses or harmful components
- The results obtained from using the platform will be accurate or reliable
10.2 Limitation of Liability
To the maximum extent permitted by law, knotnexus and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from:
- Your use or inability to use the platform
- Unauthorized access to or alteration of your content
- Statements or conduct of any third party on the platform
- Any other matter relating to the platform
Our total liability for any claim arising from your use of the platform shall not exceed the amount you paid to us in the twelve months preceding the claim, or one hundred US dollars, whichever is greater.
11. Indemnification
You agree to indemnify, defend, and hold harmless knotnexus and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising from:
- Your use of the platform
- Your violation of these Terms of Use
- Your violation of any rights of another person or entity
- Your content or submissions to the platform
12. Dispute Resolution
12.1 Informal Resolution
If you have any dispute with us, you agree to first contact us at support@knotnexus.digital to attempt to resolve the dispute informally. We will make reasonable efforts to resolve disputes amicably.
12.2 Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.
12.3 Class Action Waiver
You agree to resolve disputes with us on an individual basis only, and not as part of any class, consolidated, or representative action or proceeding.
13. Governing Law
These Terms of Use shall be governed by and construed in accordance with applicable international commercial law principles. Any disputes arising from these terms shall be resolved in accordance with the dispute resolution procedures outlined above.
14. Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices published on our platform, constitute the entire agreement between you and knotnexus regarding your use of our services.
16. Waiver
Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of knotnexus.
17. Assignment
You may not assign or transfer these Terms of Use or your account without our prior written consent. We may assign our rights and obligations under these terms without restriction.
18. Contact Information
If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us:
knotnexus
64/52 Moo5, Kamala, Kathu District
Phuket 83150, Thailand
Email: support@knotnexus.digital
Phone: +66 2 745 4552
By using the knotnexus platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.